emoji_eventsOlympiad Quiz

Refund & Cancellation Policy

Olympiad Quiz's core practice quizzes and 1v1 Arena are free for all students. We also sell printable practice worksheets (digital PDF downloads) as one-time purchases, and may introduce optional paid subscription plans. This policy explains how delivery, cancellations and refunds work for paid items.

1. Printable Worksheets (Digital Downloads)

Worksheet packs are digital products. Nothing is shipped: after your payment is confirmed, the PDF worksheets and answer keys in the pack appear immediately under My Worksheets in your account, and you can download them again at any time. The price shown (in INR, inclusive of applicable taxes) is a one-time charge, and payments are processed securely via Easebuzz.

Because a worksheet pack can be downloaded straight away and cannot be returned, purchases are not refundable once the files have been downloaded, except in the cases listed in the Refund Eligibility section below. If a file is missing, damaged or will not open, contact us and we will fix it or refund you.

2. Subscriptions

When paid plans become available, each plan will clearly display its price (in INR), billing cycle (e.g. monthly or yearly), and what it includes before you subscribe. Payments will be processed securely via Easebuzz.

3. Cancelling a Subscription

You will be able to cancel an active subscription at any time from your Profile page. Cancelling stops future billing — you keep access to paid features until the end of the period you've already paid for.

4. Refund Eligibility

  • If you are charged in error, charged more than once for the same item, or a payment is deducted without your worksheet pack or subscription being activated, you are entitled to a full refund.
  • If a worksheet file is missing, corrupted or will not open and we cannot fix it within 3 business days, you are entitled to a full refund for that pack.
  • New subscribers may request a full refund within 7 days of their first payment, provided the paid features have not been substantially used.
  • Refunds are not available for renewal charges after a plan has been actively used for the majority of the billing period, or for any coins/virtual items already used within the Service.

5. How to Request a Refund

Email support@olympiadquiz.com with your registered email/mobile number, the payment date, and the Easebuzz payment/order ID from your payment confirmation. We aim to respond within 2 business days.

6. Refund Processing Time

Approved refunds are issued to your original payment method via Easebuzz and typically reflect in your account within 5–7 business days, depending on your bank or payment provider.

7. Contact

For any billing questions, reach us at support@olympiadquiz.com.

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Last updated 14 November 2026